Branch Source Capture™ from Fiserv offers branches flexible options to capture and balance check deposits in the most efficient, cost-effective manner. Branch Source Capture is a web-based application that enables branches to capture deposits in batches behind the teller counter, and then transmit deposit data and images to a central site for processing. The system accommodates a wide variety of volume and teller window processing scenarios, making it ideal for branches of all sizes and locations.

Teller Source Capture™ from Fiserv enables real-time balancing of deposits at the teller or point-of-sale workstation, while the customer is present. Teller Source Capture is completely integrated with your existing teller system to enhance both the customer and the teller experience.

Branch Source Capture and Teller Source Capture can benefit both your retail and central processing operations. At the branch level, check transportation costs are virtually eliminated, fraud detection is improved, deposit errors are reduced, and the deposit window can be extended — enhancing customer service and retention. To enhance your central operations, check processing and posting are streamlined and accelerated, while proof requirements, return item exposure, and operational costs are significantly reduced. To achieve maximum efficiency, teller capture and behind the counter capture methods can be combined.

BENEFITS

Retail Operations:

• Eliminates check transportation costs
• Improves the deposit taking window
• Reduces deposit errors
• Improves customer satisfaction, retention
• Reduces supply costs
• Simplifies teller training

Check Operations:

• Accelerates processing Facilitates earlier exchange and posting
• Reduces proof requirements
• Moves work to lower-cost areas
• Eliminates or reduces proof/sorter equipment
• Minimizes back office research problems

Fraud Mitigation:

• Improves fraud detection in branch operations
• Reduces return item exposure
• Minimizes risk of uncollectible items

> For more information on Branch Source Capture and Teller Source Capture, contact us at 888.746.3448 or Request More Information.